The operating forecast drives the financial forecast. In all other respects, it is a completely different animal. It looks out only one year. Its audience is you and your managers, not your banker.
The operating forecast is a one year detailed product-by-product, service-by-service prediction of revenues, operating costs and capital requirements. Unlike the financial forecast, it is a real prediction.
Who Does the Operating Forecast?
The employees responsible for these products and services do the forecasts. If you want to know what is likely to happen, they give you the best guess. They are the ones with greatest influence over whether the forecast come true.
The Operating Forecast – The Great Debate
You don’t just accept the managers’ first cuts. You make them explain the forecast. They may “sandbag” you with a “low-ball” forecast. The lower the forecast, the more likely they will receive their performance bonuses.
But you are the owner. You know the business and you push back. You test their assumptions. You ask abut specific clients to make sure they are close enough to them to know what the issues are in them buying more from you.
You go back and forth with your managers until you both walk out comfortable that the forecast is an achievable stretch.
In the process, you have renewed your comfort that your managers are on top of their operations. They walk out comfortable you understand their reality and still have the senior management skills they need for their success.
Give Forecasting the Attention It Needs
Schedule the operating plan process for quiet periods. The best business for which I ever worked was owned and operated by someone who had come up through the ranks. He knew the dead period and he scheduled his planning period within it. That way, his managers always had time to think about their business before they committed to a forecast and he had time to hear them out.
Conclusion: Operating Forecast = Accountability
Your operating forecast is a discipline. It forces you once a year to take stock. You think about your business. You assess your managers face to face.
You look at it every month to see whether you are ahead or behind. There is often good reason for patience in the face of underperformed forecasts. The important thing is that the forecast gives you a basis for having an intelligent discussion, which will tell you whether patience is warranted or not.
Posted by tedcape
Posted by tedcape